Manager Demand Management (eBay)
Shift: Day
M-F
Primary Job Responsibilities
Responsible for capacity engineering, planning, and reporting oversight for the live site of eBay Marketplaces. Requires a strong statistical and analytic background with the ability to lead senior analysts. You will lead the compute resource allocation, balancing of resource distribution against supply chain, data center infrastructure, network, etc. and the implementation of tools and policies to optimize resource management across the entire engineering stack. You will help define the definition of on-demand computing. A top performer who excels in a fast-paced environment and has a passion for continuous improvement, strategic solutions to broad problems. You should be strong at program delivery and technical skills with experience in software product development, quantitative analytics, and supply chain management.
Deliverables include capacity status reporting, trending, forecasting, project sizing, performance analysis, optimization, root cause analysis for performance or capacity impacts, long term strategic planning and technologies evaluation. Work involves a high degree of cross functional collaboration and coordination across multiple business units, leading a team of experienced capacity engineers and interfacing directly with all levels of higher management.
Job Requirements
- Interaction with Product Development, Business Development, Operations Eng, and Finance to facilitate chargeback, i.e. understanding of costs, strategies and plans in support of various initiatives
- Strong statistical and analytical experience and education
- Identify and develop tools and reporting capabilities to provide performance and capacity related analysis insight and business awareness
- Maintain effective and optimal utilization of resources
- Ensure site performance meets specified performance SLAs and BCP targets in a cost effective manner
- Create and maintain forecasting models for site activity and traffic based on major site KPIs
- Size and prepare project impact and cost analysis
- Develop automation of performance estimation and site analytics
- Participate in root cause analysis efforts for capacity related events with site Eng, problem management, product development, and operations engineering teams.
- Work with process engineering to improve wakefully efficiencies related to capacity provisioning and planning lifecycle
- Provide weekly site health capacity status reporting across multiple technical disciplines pertaining to Marketplace Technology Operations
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The ideal candidate is familiar with an Operations organization and has a strong aptitude for learning new technology. This position must communicate effectively orally and in writing with upper management and all eBay technical personnel. In addition, the incumbent must work well with site operations managers and directors. Must possess integrity, initiative and commitment.
- Good organizational skills, critica
- Dedication to completing work assignments on time
l thinking and analytical skills
- Proficiency in using Microsoft suite of software products, particularly Excel, Word, Visio and PowerPoint;
- Strong interpersonal skills
- Ability to conceptualize and formulate recommendations for corrective actions
- Ability to work independently and effectively
- Exercise business judgment in evaluating deficiencies
- Achieve milestones set by managers, follow project plans
- Develop effective communications with team members and business process owners and representatives
- Ability to work effectively with all levels of staff and management
Education
Bachelors Degree or EquivalentJob ID: 56194BR
Please send resume to David Sneed: dasneed@ebay.com
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